PRIVACY POLICY
Our Privacy Policy has been designed in accordance with Organic Law 3/2018 on the protection of personal data and the guarantee of digital rights, and the EU General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and Council of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.
By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms stated herein.
The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative developments by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Conditions that may apply to specific products or services, especially if such access entails particularities in the protection of personal data.
Data Controller
The personal data you provide is incorporated into a personal data processing system whose controller is:
Company Name: ROBERT ANTONIO LUKACS
Trade Name: REFORMAS LUKACS
Registered Address: Barcelona
Tax ID (CIF): Y4944912H
Email: info@reformas-lukacs.cat
Data Protection Officer
The contact details of our Data Protection Officer are: santi@juradocastilla.com
Purpose and Use of Data
The collection and processing of your personal data is carried out for the following purposes:
CUSTOMER SERVICE / POTENTIAL CUSTOMERS
- To respond to information requests made by the data subject through any means, including electronic means (email, website, etc.).
- To prepare quotes for the products and services offered by the controller and to carry out subsequent commercial follow-up.
- To resolve any issues or questions the data subject may have regarding the purchased product or contracted service.
- To manage product claims and warranties.
In this case, the data processed will be identification data (email, mobile phone, full name, telephone).
CLIENTS
- Provision of requested services, management of home deliveries, handling orders placed by phone or through the online store, etc.
- Administrative and commercial management of the company.
- Compliance with the legal obligations arising from the provision of such services.
The data processed will include identification data (name, surname, address, postal code, city, province, tax ID number, email, telephone, mobile), banking information for payment processing, data about supplied products, and any other data necessary for maintaining the commercial relationship and for administrative and accounting management.
MARKETING
- Management of data of individuals for the purpose of sending discounts and promotions of products and services offered by the controller, or information and news that may be of interest, via electronic means.
The data processed will be identification data (name, surname, email).
SUPPLIERS
- Management of the contractual service relationship with the controller’s suppliers.
- Compliance with the legal obligations arising from the provision of such services.
The data processed will include identification data (name, surname, address, postal code, city, province, tax ID number, email, telephone, mobile), banking information for payment processing, data on products and/or services received, and any other data necessary for maintaining the commercial relationship and for administrative and accounting management.
VIDEO SURVEILLANCE
- Management of the images captured by the cameras installed on the controller’s premises in order to ensure the security of such facilities, as well as the safety of the assets and individuals who access or work within them.
The data processed will be identification data (image).
RESPECT FOR INDIVIDUAL RIGHTS
- Facilitate the exercise of individuals’ rights set forth in Chapter III of the GDPR, in accordance with the principles expressed in Article 5 of the same Regulation.
The data processed will be identification data (email, address, tax ID or national ID, full name, telephone), and any data associated with the exercise of rights requests.
At ROBERT ANTONIO LUKACS, we process your data lawfully, fairly, transparently, appropriately, pertinently, limitedly, accurately, and up-to-date. Therefore, we commit to taking all reasonable measures to delete or rectify such data without delay when they are inaccurate.
Legal Basis for Processing and Retention Period
The legal basis for processing your data is:
CONSENT
GDPR: Article 6(1)(a) — The data subject has given consent to the processing of their personal data for one or more specific purposes.
Your consent will be required for the following processing activities:
- Sending commercial communications, provided that you are not one of our clients.
- Collection of your résumé for personnel selection.
- Publication of your data on social media, websites, and other communication channels.
The data will be retained as long as you do not request their deletion or withdraw your consent.
CONTRACT EXECUTION
GDPR: Article 6(1)(b) — Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract.
Your data will be necessary to maintain the contractual relationship, for example, when responding to your information requests, providing the requested service (managing home deliveries, orders placed by phone or through the online store, etc.), or when you participate in contests, sweepstakes, or our loyalty programs.
Failure to provide this data will make it impossible to provide the requested service, complete purchases, respond to information requests, etc.
The data will be retained as long as the commercial relationship is maintained, deletion is not requested by the data subject, or while there is a legal obligation to retain them.
COMPLIANCE WITH LEGAL OBLIGATIONS
GDPR: Article 6(1)(c) — Processing is necessary for compliance with a legal obligation to which the controller is subject.
The processing carried out to comply with legal obligations includes:
- The management of collections and the issuance of sales invoices resulting from the provision of services to clients is based on a legal obligation.
- Filing taxes with the Tax Agency.
- Responding to requests for the exercise of rights established under the GDPR.
The data will be retained for the legally required periods.
LEGITIMATE INTEREST
GDPR: Article 6(1)(f) — Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.
We have a legitimate interest in processing the contact data and, where applicable, data related to the role or position held by individuals providing services to a legal entity, when the processing concerns only the data necessary for their professional contact and the purpose of the processing is solely to maintain relationships of any kind with the legal entity where the individual provides their services.
The data will be retained as long as the commercial relationship is maintained.
We also have a legitimate interest in ensuring the safety of you, the individuals who access and/or work at ROBERT ANTONIO LUKACS, and our facilities. Therefore, we may capture your image through video surveillance cameras and implement access control to our premises.
These images will be deleted within one month.
Automated Decisions and Profiling
No automated decisions, including profiling, will be made.
Sharing of Your Data
ROBERT ANTONIO LUKACS may provide your data to other entities related to the data controller, known as Data Processors, such as accounting and tax advisors, IT consultants, service providers, etc.
We may also disclose data to public administrations and authorities for compliance with legal obligations (for example, the Tax Agency, State security forces and bodies) and to banking institutions for payment and collection management.
International Data Transfers
International data transfers are not anticipated.
Rights
You may exercise the following rights:
- Right to request access to your personal data.
- Right to request the rectification or deletion of your data.
- Right to request the restriction of processing of your data.
- Right to object to the processing.
- Right to data portability.
- Right to withdraw consent previously given.
Any individual has the right to obtain confirmation about whether ROBERT ANTONIO LUKACS is processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the correction of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the restriction of processing of their data, in which case we will only retain the data for the exercise or defense of claims. In certain situations and for reasons related to their particular circumstances, data subjects may object to the processing of their data. In such cases, the entity will cease processing the data unless there are compelling legitimate grounds or the exercise or defense of possible claims.
To do so, you may use the forms provided by the company or send a written request, attaching a copy of your ID, to:
Company Name: ROBERT ANTONIO LUKACS
Trade Name: INSTALACIONES GAMI
Registered Address: Barcelona
Tax ID (CIF): Y4944912H
Email: info@reformas-lukacs.cat
If you believe your rights regarding the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you may file a complaint with the competent Data Protection Authority through their website: www.agpd.es.
Changes to the Privacy Policy
ROBERT ANTONIO LUKACS reserves the right to modify this Privacy Policy without any obligation to notify or inform users of such changes, with publication on this website being considered sufficient notice.
Last updated: February 1, 2024